There could be several reasons why the cardholder did not receive the money requested. The cardholder may not have enough funds in their account or in some cases the ATM was low on cash. If this occurs and you are the owner of the ATM we would tell you to inform the customer to speak with the bank. The bank will then file a “Reg E” form causing a dispute on that ATM. As the owner of the ATM, you would be required to provide a journal receipt, which is stored in the ATM hard drive. That receipt is submitted to the processor and the transaction is made whole electronically.

This ranges across the country, and the type of location. Fees are from $3.00 to $20.00 depending on the location and nature of the business.

Depending on manufacturer lead time, availability, and completed required documents, we can deploy the ATM in as early as two weeks.

Most ATMs are designed to hold more than you will need to put in it. Depending on how often you want to replenish the funds, most ATMs will need a few thousand dollars to last a week or more.

PocketCash pays each vendor at the beginning of the month for transactions from the previous month. Direct deposit is also available.

The ATM user swipes their card and request a withdrawal, for example $100 is requested and the surcharge is set to $3.00. The ATM dials into the appropriate banking network through a secure phone or wireless modem, the network accesses the banking network who then verifies the pin and other account information. If the requested amount is available, then the bank system processes the transaction sending a signal back to the ATM approving the withdraw. The ATM then dispenses the $100. Moments later the network automatically wires the $100 to the ATM owners account, plus sends to $3 surcharge to a holding account.